I have a package of pizza that were delayed, will they still be safe for consumption when they arrive soon?

We apologize for the inconvenience caused! As long as the pizzas are still frozen or at least chilled, they are safe to eat. Just make sure to put them in the freezer as soon as possible.

Please note that the dry ice is intended to evaporate during shipping, so the plastic bag may be empty upon receipt of your shipment. However, as long as your products feel cold to the touch when unpacked, your order is in good condition.

If the products aren't chilled or seem to be near room temperature, please inform us, and we'll take care of the matter for you.

Can I cook my pizza at a lower temp for longer?

We would not recommend cooking at a lower temperature because there is a possibility that your pizza would dry out more than usual.

Can I refreeze the pizzas after they thaw out?

Yes! The pizzas are fully cooked, so it is completely safe to put them back in the freezer!"

How do I store my ZeroCarb pizzas?

ZeroCarb pizzas should be stored in the freezer, where they can be kept frozen until the best by date. Alternatively, they can be stored in the refrigerator for 3-4 days.

Are you available internationally?

At present, we are only accessible in the continental United States. Nonetheless, we are making efforts to broaden the reach of the ZeroCarb brand, and this encompasses ambitious plans for the future.

How can I sell your products at my restaurant?

Please visit our website here and complete the "Let's Team Up" form located at the bottom of the page to request your free samples. A member of the ZeroCarb team will contact you as soon as possible.

Is the pizza frozen or freshly made?

Our crusts are freshly made by our awesome and hardworking employees. Additionally, we make sure that they are delivered fresh and have not been sitting in a warehouse for months.

I received my order cold but the dry ice bag is empty, is that an issue?

The dry ice is designed to evaporate during shipping, so the plastic bag may be empty upon receipt of your shipment. As long as your products feel cold to the touch when you unpack them, your order is considered acceptable.

Where are you located? Where can I buy your products?

You can visit our website here to see a list of all the restaurants we currently partner with. If our pizza is not available in your area, you can also buy it directly from our website.

If you can't find our pizza at your favorite restaurant, please inform them about ZeroCarb Pizzas! Also, let us know so we can make our pizza available in a location near you!

How to avoid freezer burn?

We suggest that you place your pizzas in a Ziploc bag and make sure to remove the air before putting it back in the freezer.

How to have a crispier pizza?

For a crispier pizza, we suggest keeping your pizza frozen until ready to cook. Preheat the oven, with the pizza pan inside, to 450-500 degrees. Remove the pizza from the packaging and brush the bottom with light olive oil or butter. Then, place it on the pizza pan inside the oven for 10-15 minutes or until the cheese is browned.